We hope you are very happy with your purchase however we understand that sometimes you may wish to return something to us.
To do so, simply use our Returns Form. A copy can be obtained by clicking the download button on this page.
Returns Paid Option
To make things easy, The Coat Outlet provides a postage paid label on our returns form.
You can only use this free of charge if you chose to purchase the 'Returns Paid' option at the time you placed your original order.
If you haven't purchased the 'Returns Paid' option you are are still welcome to use the label however you will be charged for postage. Even so, many customers find it easier and cheaper since our details are already printed on the form and we buy in bulk from the Post Office. Our postage charge of £2.95 is probably cheaper than what you'd be charged over the Post Office counter.
Of course, if you have any questions please contact us using either the website contact page or by calling 0845 299 6305.